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Six Sigma

• ISSSC Course Catalog (pdf)
• Why Six Sigma? Article (pdf)
• Frequently Asked Questions about Six Sigma (pdf)
• The Cost of Poor Quality (pdf)
• Problem Analysis Cycle (pdf)
• Lean Six Sigma Certification (pdf)
• Lean Six Sigma Healthcare Requirements (pdf)
• Six Sigma Case Study #1 (pdf)
• Six Sigma Case Study #2 - Healthcare Project Presentation (pdf)
• H. James Harrington Article (pdf)
• H. James Harrington Article 2 - "Six Sigma as I Saw it" (pdf)